Every Swiss mobile plan, ranked by price

Budget MVNOs like GoMo, Lidl Connect, and Mucho Mobile regularly offer plans under CHF 10/month. MEconomy lists every provider's plans side by side so you see the real cheapest option — not paid placements.

Switzerland is not part of the EU, so EU pricing regulations don't apply here. The market has historically been dominated by three large operators (Swisscom, Sunrise, Salt) with high infrastructure costs due to mountainous terrain. However, the MVNO boom since 2020 has driven prices down significantly — you can now get unlimited data from around CHF 20-30/month, which was unthinkable 5 years ago. The best deals are usually from MVNOs, not the Big 3 directly.

This is one of the biggest complaints on Reddit and Preispirat. Promo prices are real, but they often expire after 12 or 24 months, at which point the price increases to the standard rate — sometimes by CHF 15-30/month. Always check: (1) how long the promo lasts, (2) what the price becomes after, (3) whether your contract auto-renews at the higher price. MEconomy shows both promo and standard pricing when available.

Unfortunately, yes. Switzerland is NOT covered by EU roaming regulations ("Roam Like at Home" does not apply here). This means providers can charge whatever they want for roaming. Common shock scenarios: data roaming in the EU without a roaming package (up to CHF 3-5/MB), accidentally connecting to a French or German network near the border, or having roaming auto-enabled without your knowledge (Salt has been criticized for this with their "Day Pass" auto-activation). Always disable data roaming in your phone settings before travelling if you don't have an explicit roaming package.

This is called "ghost roaming" or "border roaming" — your phone connects to a stronger foreign cell tower even though you're physically in Switzerland. It's a very common complaint, especially in Basel, Geneva, Ticino, and near Schaffhausen. Solutions: (1) Manually lock your phone to your Swiss network (Settings → Mobile Network → Network Selection → Manual → select Swisscom/Sunrise/Salt), (2) Disable "automatic network selection", (3) Contact your provider to request a roaming cost cap or block. Some providers like Salt have been reported to refuse refunds even with GPS proof that you were in Switzerland.

Very few plans include truly unlimited EU roaming. Swisscom's top-tier plans include EU roaming, and some Salt unlimited plans include an EU data allowance. Most plans include 1-10 GB of EU roaming data. For frequent EU travellers, consider: (1) A plan with generous EU roaming (check MEconomy's roaming filter), (2) A secondary eSIM from providers like Airalo or Holafly for travel, or (3) Buying a local prepaid SIM at your destination.

Most Swiss providers require a 2-month notice period (Kündigungsfrist), effective at the end of a calendar month. This means: if you want to cancel by December 31, you must send your cancellation by October 31 at the latest. Prepaid plans have no notice period. Some no-contract plans (like GoMo, Wingo Prepaid) can be cancelled anytime. Always send cancellation in writing (email or registered letter) and keep confirmation.

Yes, early termination fees (Auflösungsgebühren) in Switzerland can be brutal. Swisscom has been reported to charge up to CHF 4’800 for early contract termination. Salt charged one Redditor CHF 1’000 for a contract that hadn't even started. Typical fees are CHF 150-500 and may include: (1) remaining monthly charges until contract end, (2) clawback of device discounts, (3) clawback of promotional discounts for the full contract period. This is legal under Swiss law. The lesson: read the fine print before signing, and prefer no-contract plans if flexibility matters to you.

This is a very common complaint, especially with Sunrise and Salt. Most Swiss mobile contracts auto-renew if you don't cancel within the notice period. After renewal, promotional discounts usually disappear, and you're locked into the standard (higher) price for another 12-24 months. What to do: (1) Set a calendar reminder 3 months before your contract ends, (2) Contact your provider to negotiate — they often offer retention deals, (3) If already renewed, you may have to wait it out or pay the termination fee. Going forward, prefer no-contract plans.

This is tricky and a frequent source of disputes. Legally, moving abroad does NOT automatically release you from your contract. Some providers (like Sunrise) have charged CHF 150+ for early termination despite the customer deregistering from Switzerland. However: (1) Some providers may waive the fee as a goodwill gesture if you provide proof of deregistration (Abmeldung), (2) Contact the Ombudscom telecom ombudsman if the provider refuses — they've ruled in customers' favour in similar cases, (3) Start the cancellation process as early as possible, ideally 2-3 months before your move.

Yes, this is real — though providers rarely admit it. According to multiple Reddit reports and a Sunrise sales rep leak, MVNOs like yallo may only have access to "half the capacity" compared to direct Sunrise customers. Real-world reports: yallo users have reported speeds as low as 3-5 Mbps on 4G in cities, Wingo users report occasional slowdowns vs. direct Swisscom, and spusu users on the Salt network report throttling after 150 GB/month. However, most users won't notice the difference for normal browsing, social media, and streaming. The deprioritization mainly affects heavy users during peak hours in busy areas.

Mostly yes, but not exactly. Wingo uses the Swisscom network and has the same coverage. However: (1) Some users report that Wingo customers may be on an older 4G infrastructure while Swisscom directs its own customers to newer 5G towers, (2) Wingo has no physical stores — everything is online, (3) Customer service is via chat/email only, no phone support. That said, Wingo consistently ranks #1 in Swiss customer satisfaction surveys (moneyland.ch 2024, 2025 and Comparis 2025). For most people, it's the best value-for-money option on Switzerland's best network.

Salt isn't technically a "scam," but it has the worst customer service reputation among the Big 3, according to both Reddit threads and moneyland.ch satisfaction surveys. Common consumer complaints include: aggressive upselling, auto-enabling roaming Day Passes without consent, contracts that are hard to cancel, early termination fees of CHF 1’000+ for non-activated contracts, eSIM costing CHF 90, and customer support that's difficult to reach. Salt does offer some of the cheapest unlimited plans for its network, but approach with caution and document everything in writing.

This was a widely criticized practice on Reddit. While most providers offer eSIM for free or for a small fee (CHF 0-40), Salt has charged up to CHF 90. There's no technical justification for this — eSIM activation costs providers almost nothing. This is a pricing decision, not a cost-based one. If eSIM is important to you, consider providers like Swisscom, Sunrise, Wingo, or Digital Republic, which offer eSIM at no extra cost or with minimal fees.

No, and this is a significant gap many people don't know about. VoLTE (Voice over LTE) allows calls over the 4G/5G network for better quality and faster connections. Without VoLTE, calls fall back to 3G, which is being phased out. Notably, spusu (Salt network) still lacks VoLTE and Wi-Fi Calling support as of 2025. Most Swisscom and Sunrise MVNOs support VoLTE. Always check before switching — if you rely on Wi-Fi Calling (e.g., in buildings with poor signal), confirm support with your new provider.

Yes, most modern smartphones (iPhone 12+, Samsung Galaxy S21+, Google Pixel 6+) support one physical SIM + one eSIM, effectively giving you dual SIM. This is perfect for: (1) Keeping your Swiss number + a travel eSIM, (2) Separating work and personal numbers, (3) Having a Swiss plan + a cheaper data-only plan. Some newer phones (iPhone 14+) even support two eSIMs simultaneously without needing any physical SIM.

Number porting (Nummernportierung) in Switzerland typically takes 7-21 working days depending on the provider. Specific timelines: Sunrise ~10 working days, Coop Mobile ~10 working days, Salt up to 3 weeks, yallo 4-8 working days for confirmation. Important: (1) You can request porting up to 6-12 months in advance, (2) There may be a brief outage (a few hours) during the actual switch, (3) Ensure your personal details match exactly between old and new provider — any mismatch causes delays, (4) Your new provider handles the cancellation with your old provider.

Common porting failures: (1) Name/address mismatch between providers (even small differences like "Str." vs "Strasse" can cause rejection), (2) Outstanding bills on your old account, (3) Your old provider changing the cancellation date without notifying you (reported with Salt → Lebara transfers), (4) Contract minimum term not yet reached. If porting fails: contact both providers immediately, ensure your details match exactly, and if disputes arise, contact the telecom ombudsman (Ombudscom).

If you use over 100 GB/month, you need a truly unlimited plan — not one that throttles. Watch out for: (1) spusu, which has been reported to throttle after ~150 GB despite advertising "unlimited," (2) yallo, which some users report throttling after 35 GB on certain plans. Safe bets for heavy users: Swisscom Unlimited, Salt Plus Unlimited, or Wingo's unlimited plan. These are verified to not throttle at any level. On MEconomy, filter by "unlimited" to compare.

Based on the moneyland.ch 2024/2025 and Comparis 2025 customer satisfaction surveys: (1) Wingo — best overall satisfaction, consistently #1, (2) Coop Mobile — strong for in-store support via Coop supermarkets, (3) GoMo — simple but effective app-only service, (4) Swisscom — best for phone/in-store support, but expensive. Worst rated: Salt (consistently bottom in every survey for support), Sunrise (declining satisfaction, frequent billing complaints). If customer service matters to you, avoid Salt.

Welcome! Here's the pragmatic approach: (1) Start with a no-contract plan — don't sign a 24-month contract until you know what you need, (2) If you need a plan TODAY, get a prepaid SIM from Aldi Mobile, Lidl Connect, or Lebara at any supermarket — no registration needed, (3) For a longer-term plan, Wingo (Swisscom network, great value) or yallo (Sunrise network, cheap promos) are popular choices. You'll need a valid ID and Swiss address for postpaid plans. Number porting from abroad is generally NOT possible — you'll get a new Swiss number (+41). MEconomy compares all Swiss providers to help you choose.

Train coverage is a known issue in Switzerland, especially on SBB routes through tunnels and mountains. Swisscom generally has the best train coverage due to its agreements with SBB. Sunrise has improved significantly. Salt's coverage in tunnels is weaker. MVNOs inherit their host network's train coverage. If you commute by train daily, Swisscom-based plans (Swisscom, Wingo, Coop Mobile) are your safest bet. Some users report that yallo and other Sunrise MVNOs have slower speeds on trains compared to direct Sunrise.

The most common hidden costs that catch Swiss consumers off guard: (1) Activation fees (CHF 0-59, varies by provider), (2) SIM card fee (CHF 0-40), (3) eSIM fee (Salt charges up to CHF 90), (4) Roaming charges if not explicitly included, (5) Premium SMS/MMS charges (0900/0901 numbers), (6) Auto-renewal at higher prices after promo period, (7) Early termination fee if you cancel before contract end, (8) Number porting fee when leaving (some providers charge CHF 20-30). Always ask: "What will I pay beyond the advertised monthly price?"

Incorrect billing is a frequent complaint, especially with Sunrise (according to Reddit threads). Steps: (1) Screenshot every invoice and compare with your contract terms, (2) Contact customer service in writing (email/chat) — never just by phone, as you need records, (3) If they don't resolve it within 30 days, file a complaint with the Ombudscom (ombudscom.ch) — the Swiss telecom ombudsman. The service is free and they have a strong track record of resolving billing disputes. (4) As a last resort, you can involve the Federal Communications Commission (BAKOM/OFCOM).

Yes. Numbers starting with 0900, 0901, and 0906 are premium-rate services that can cost CHF 1-10 per minute or per call. These are NOT included in your plan's "unlimited calls." Common traps: (1) Competition hotlines, (2) Adult content services, (3) Some customer service lines (check before calling). Also beware of "Klingeltöne" (ringtone) subscriptions that auto-charge via your phone bill. You can contact your provider to block all premium numbers on your line — this is a free service all providers must offer.

Best prepaid options in Switzerland (no contract, no commitment): (1) Aldi Mobile (Sunrise network) — available at any Aldi store, no activation fee, (2) Lidl Connect (Salt network) — buy at Lidl, very cheap for light users, (3) Lebara (Salt network) — great for international calls, available everywhere, (4) GoMo (Salt network) — app-only, single simple plan. Prepaid SIMs can be topped up online, via app, or at cashiers. No credit check needed. Keep in mind: prepaid credit may expire if not used within 6-12 months, and you may lose your number if inactive for too long.

For kids' phones, look for: (1) Prepaid plans (natural spending limit), (2) Plans with parental controls / premium number blocking, (3) No-contract options so you can switch easily. Good choices: Coop Mobile (simple, can top up at Coop), Wingo Prepaid (Swisscom network), or Swisscom's Kids plans with parental controls built in. Avoid postpaid plans for children — there's no spending cap and they can rack up charges. Ask all providers about blocking premium numbers (0900/0901) — this is free and you should always activate it on children's lines.

Yes, several Swiss providers offer data-only plans: (1) Digital Republic — flexible daily/monthly data plans with no contract, perfect for tablets and hotspots, (2) yallo — occasional data-only promotions, (3) Salt — data-only SIM available. Some standard mobile plans also allow hotspot/tethering, but not all — check the terms. For temporary data needs (e.g., a month of remote work), Digital Republic is the most flexible option. MEconomy lets you filter for data-only plans specifically.

Switzerland has a structured complaint process: (1) First, contact your provider's customer service in writing (keep records), (2) If unresolved after 30 days, file with Ombudscom (ombudscom.ch) — the independent telecom ombudsman. This is free and they handle disputes about billing, contracts, and service quality, (3) For broader regulatory issues, contact BAKOM/OFCOM (the Federal Office of Communications). Ombudscom has strong powers and regularly rules in favour of consumers when providers behave unfairly. Always document everything: screenshots, emails, dates of calls, and names of agents you spoke with.

It depends. If you signed the contract at a physical store, Swiss law does NOT guarantee a cooling-off period — the contract is binding immediately. However, if you signed online or by phone (a "distance contract"), you generally have 14 days to cancel without penalty under Swiss consumer protection rules. Important exceptions: some providers include their own voluntary cooling-off periods in their terms. Always read the terms before signing, and if you're unsure, buy prepaid first to test the network before committing to a contract.

For international calling, the best options depend on where you're calling: (1) Lebara — specialist in cheap international calls, especially to South Asian and African countries, (2) Lycamobile — competitive international rates, popular with diaspora communities, (3) TalkTalk — affordable bundles specifically for international callers, (4) mtel — targeting Balkan communities with cheap rates to ex-Yugoslav countries. For occasional international calls, most plans include free calls to EU/EFTA countries. For frequent calls to non-EU destinations (Africa, Asia, Americas), Lebara or Lycamobile usually offer the best value.